Navigating the NDIS can be complex, and many participants unknowingly make mistakes that can impact their funding and access to essential services. Understanding these common pitfalls can help you manage your plan more effectively and ensure you get the most out of your supports.
1. Not Fully Understanding their NDIS Plan
One of the biggest mistakes participants make is not fully understanding what their NDIS plan covers. Each plan is tailored to the individual, and funding is allocated for specific support categories such as Core Supports, Capacity Building, and Capital Supports. Without a clear understanding, participants may miss out on services they’re entitled to.
Tip: Take the time to review your plan carefully and seek guidance if you’re unsure about how your funds can be used.
2. Overspending or Underspending Funds
Managing your budget effectively is crucial. Some participants spend too quickly and run out of funding before their plan ends, while others are too cautious and don’t use the support available to them.
Tip: Regularly track your spending and plan ahead to ensure your funds last for the entire duration of your plan.
3. Choosing the Wrong Plan Management Option
Participants have three ways to manage their NDIS plan:
- Self-managed: The participant is responsible for paying providers and handling claims.
- Plan-managed: A plan manager takes care of financial administration, allowing access to both registered and unregistered providers.
- NDIA-managed: Only registered providers can be used, and payments are processed by the NDIS directly.
Many participants default to NDIA-managed without realising the flexibility of plan management, which offers professional support while still providing control over provider choices.
Tip: Consider your needs and the level of administrative support you require before choosing a management option.
4. Not Keeping Proper Records
Keeping track of invoices, receipts, and budgets is essential to ensure compliance and avoid overspending. Participants who don’t maintain records may struggle to justify their expenses if questioned by the NDIA.
Tip: If managing paperwork feels overwhelming, using a plan manager can help streamline record-keeping and financial reporting.
5. Missing Out on Unregistered Providers
Many high-quality service providers choose not to register with the NDIS due to administrative requirements. If a participant is NDIA-managed, they can only access registered providers, potentially limiting their options.
Tip: Plan management allows access to both registered and unregistered providers, giving participants more choice in selecting services that best suit their needs.
6. Delays in Paying Service Providers
Timely payment of invoices is crucial to maintaining a good relationship with service providers. Delays in processing payments can result in disruptions to services or even providers refusing to continue support.
Tip: If handling invoices and payments feels overwhelming, consider working with a plan manager to ensure timely processing.
7. Not Seeking help when needed
Many participants try to manage their plans on their own, even when they’re unsure about certain aspects. This can lead to missed opportunities for funding and support.
Tip: Don’t hesitate to ask questions or seek professional guidance if you’re uncertain about your plan. There are experts available to help simplify the process.
Final Thoughts
Avoiding these common mistakes can make managing your NDIS plan much smoother and more effective. Whether it’s understanding your funding, keeping track of expenses, or choosing the right management option, small improvements can make a big difference.
If you’re looking for a plan management service that provides guidance without taking away your independence, PlanXpert is here to help. Our team supports participants with clear financial reporting, timely payments, and expert advice—without the stress.Want to make the most of your NDIS plan? Reach out to PlanXpert to learn more about how we can assist you